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Lowe's Home Imporvement Complaint - Do not expect real help at Lowe's
Lowe's Home Imporvement Complaint

Lowe's Home Imporvement Complaint

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Do not expect real help at Lowe's


While redoing our kitchen my husband and I made the mistake of turning to Lowe's for help. After being avoided by several employees we finally found one to help us out or so we thought we were handed off to yet another employee after several more minutes of waiting. The employee could not answer our questions about the different dishwashers and ranges we were looking at, he did of course smile, act friendly, and give us the usual BS about what wonderful deals he could give us. Not a single question was answered to our satisfaction so we gave in and left. This surprised me so i did some asking around and it turns out Lowe's does not hire based on any experience in the departments people apply for it is based on a scored interview that does not take knowledge of the products into account. i even came across a coworker who tried getting help in their plumbing department and the department manager had to use google to try and answer his questions. I'm not sure what they are looking for in people but it has nothing to do with being able to provide any real help to your customers.


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